Choose the plan that works best for you. No hidden fees.
Try MooChatAI risk-free
For growing stores
That's just $3/month!
For power users
Just ~$6.58/month!
| Feature | BYOK Plans | All-Inclusive Plans | |||
|---|---|---|---|---|---|
| Free | Basic $36/yr |
Pro $79/yr |
Standard $19/mo |
Plus $49/mo |
|
| Products | 10 | 100 | Unlimited | 100 | 500 |
| AI Conversations/mo | 500 | 25,000 | Unlimited | 10,000 | 20,000 |
| AI Model | Premium AI | Premium AI | Premium AI | Premium AI | Premium AI |
| AI Cost | You pay OpenAI | You pay OpenAI | You pay OpenAI | Included | Included |
| Human Handoff | ✗ | 1 agent | 3 agents | 1 agent | 3 agents |
| Remove Branding | ✗ | ✓ | ✓ | ✓ | ✓ |
| Abandoned Cart Recovery | ✗ | ✓ | ✓ | ✓ | ✓ |
| Order Tracking | ✗ | ✓ | ✓ | ✓ | ✓ |
| Coupons in Chat | ✗ | ✓ | ✓ | ✓ | ✓ |
| Proactive Chat | ✗ | ✓ | ✓ | ✓ | ✓ |
| Support Tickets | ✓ | ✓ | ✓ | ✓ | ✓ |
| Lead Capture Form | ✓ | ✓ | ✓ | ✓ | ✓ |
| Quick Action Buttons | ✓ | ✓ | ✓ | ✓ | ✓ |
| Streaming AI Responses | ✓ | ✓ | ✓ | ✓ | ✓ |
| Product Image Gallery | ✓ | ✓ | ✓ | ✓ | ✓ |
| Checkout Guidance | ✗ | ✓ | ✓ | ✓ | ✓ |
| Content Training (Pages & PDFs) | ✗ | ✓ | ✓ | ✓ | ✓ |
| Custom SMTP Email | ✗ | ✗ | ✓ | ✗ | ✓ |
| 90+ Languages (26 UI) | ✓ | ✓ | ✓ | ✓ | ✓ |
| Product Recommendations | ✓ | ✓ | ✓ | ✓ | ✓ |
| Custom Training Q&A | 10 pairs | 50 pairs | Unlimited | 50 pairs | Unlimited |
| Chat History | 7 days | 30 days | Unlimited | 30 days | Unlimited |
| Analytics | Basic | Standard | Advanced | Standard | Advanced + Export |
| Support | Priority Email | Priority | Priority | ||
| Expert Developer Optimization | ✗ | ✓ | ✓ | ✓ | ✓ |
Every paid plan includes hands-on help from our expert developers to optimize your chatbot for maximum sales conversions.
We help configure your chatbot, train the AI on your products, and fine-tune responses for your store.
Our experts optimize your greeting, quick buttons, proactive triggers, and AI training for higher sales.
Get round-the-clock support from our team. We respond fast so your store never misses a sale.
BYOK means you provide your own OpenAI API key. You pay OpenAI directly for AI usage (typically $0.001-0.003 per chat conversation), and pay us a small yearly fee for the MooChatAI platform. This gives you complete control over your AI costs and usage. Available on both WordPress and Shopify.
OpenAI charges based on usage. With GPT-4o-mini, a typical shopping chat conversation costs roughly $0.001-0.003. A store with 1,000 chats/month would pay about $1-3/month to OpenAI directly. You have full control over your API usage and costs through your own OpenAI dashboard.
Choose BYOK if: You want the lowest possible cost, are comfortable managing an OpenAI account, or have high chat volume (1,000+ chats/month).
Choose All-Inclusive if: You want a simple, predictable monthly bill, don't want to manage separate API accounts, or prefer hands-off operation.
Yes! Both platforms get the full feature set — AI chat, product sync, abandoned cart recovery, live agent handoff, order tracking, multilingual support (26 UI languages, 90+ AI languages), custom training, quick action buttons, support tickets, and more. Shopify uses webhooks for real-time product sync, while WordPress uses scheduled sync. Payments on Shopify go through Shopify Billing; WordPress uses Stripe.
Yes! You can switch between pricing models at any time. Contact support and we'll help you migrate. If switching from All-Inclusive to BYOK, we'll prorate your remaining subscription.
The free BYOK plan includes up to 10 products, 500 chats/month, AI-powered product recommendations, multilingual chat, quick action buttons, and support tickets. Paid plans unlock unlimited products, abandoned cart recovery, live agent handoff, custom branding removal, proactive chat, and custom SMTP email settings.
All paid plans include expert developer support to help you get the most out of MooChatAI. Our team will help you set up and train your chatbot, optimize greeting messages and proactive triggers for higher conversions, configure quick action buttons, fine-tune AI responses for your store, and troubleshoot any issues. Contact us at support@moochatai.com and our experts will work directly with you to optimize your chatbot.
Yes! We offer a 14-day money-back guarantee on all paid plans. If you're not satisfied, contact us for a full refund, no questions asked.