MooChatAI helps your WooCommerce and Shopify customers find products, recover abandoned carts, track orders, and checkout faster. Available 24/7 in 90+ languages with auto browser detection.
Works seamlessly with your existing tools
Powerful AI features that work together to increase your sales and delight customers
Customers describe what they want in natural language, and AI instantly finds matching products from your entire catalog.
Customers can add, remove, and update cart items directly in the chat without leaving the conversation.
Help customers decide between products with side-by-side comparisons showing specs, prices, and features.
Automatically detect when visitors leave items in their cart and proactively help them complete their purchase.
AI can offer store-approved discount codes to hesitant shoppers, increasing conversion rates.
AI suggests upsells, cross-sells, and related products based on browsing behavior and cart contents.
AI guides visitors through the checkout process, answering questions about shipping, payments, and returns in real-time.
Automatically engage visitors with a popup message after a configurable delay. Boost engagement before they leave.
Customers can check their order status, shipping info, and tracking numbers directly in chat.
AI chats fluently in 90+ languages. 26 fully translated UI languages with auto browser detection.
Complex questions? AI seamlessly transfers to your support team with full conversation history.
Add configurable quick buttons that appear after the greeting, letting visitors jump to common topics with one tap.
Collect visitor names and emails before chat starts. Build your customer database automatically with every conversation.
When the AI can't help and no agents are available, visitors can submit support tickets directly from the chat widget.
Track conversations, conversions, revenue, and customer satisfaction in real-time.
Teach the AI about your products, policies, and brand voice with custom Q&A pairs.
Import your WordPress pages, Shopify blog articles, and PDFs to give the AI deep knowledge about your brand.
Product cards in chat display image carousels that visitors can browse and tap to view full-size with a lightbox.
Responses appear word-by-word in real-time, just like ChatGPT. Visitors see the AI thinking and responding instantly.
AI chats in 90+ languages. 26 fully translated widget interfaces with auto browser detection.
+ AI responds in 90+ languages automatically via browser detection
No coding required. Just install, activate, and start selling more.
Download and install the MooChatAI plugin from WordPress.org or upload the zip file.
Activate with your license key. Products sync automatically in the background.
The AI learns your catalog instantly and starts helping customers 24/7.
Start free with your own OpenAI key, or let us handle everything
Yes! MooChatAI works with both WooCommerce (WordPress) and Shopify. For WordPress, install our plugin from the dashboard. For Shopify, install via the Shopify App Store and enable the widget in your theme customizer. Both platforms get the same powerful AI features, including product sync, live chat handoff, order tracking, and abandoned cart recovery.
MooChatAI automatically syncs your entire product catalog โ names, descriptions, prices, images, variants, categories, and stock status. On WordPress, it syncs via your WooCommerce data with scheduled auto-sync. On Shopify, it uses webhooks for real-time updates whenever you add, edit, or remove products. You can also add custom training Q&As and import pages or blog articles as additional knowledge.
The chat widget UI is available in 26 languages including English, Spanish, French, German, Arabic, Chinese, Japanese, Bengali, Hindi, and more โ with full RTL support. The AI itself can respond in 90+ languages automatically, detecting your visitor's language and replying naturally. Your support agents can also chat in their own language, with real-time translation built in.
BYOK means you provide your own OpenAI API key. You pay OpenAI directly for AI usage (typically $0.001-0.003 per conversation), and pay us a small yearly fee for the platform. This gives you full control over AI costs and is usually cheaper for high-volume stores. We also offer All-Inclusive plans where we provide the AI โ no API key needed.
On paid plans, the AI can seamlessly hand off to a live human agent with full conversation history. Agents get real-time desktop notifications and a dedicated dashboard. If no agents are available, the AI suggests creating a support ticket so your team can follow up via email. On the free plan, visitors can still submit tickets directly from the chat widget.
MooChatAI tracks visitor carts in real-time on both WordPress and Shopify. When someone leaves items in their cart and returns later, the AI proactively greets them with a personalized message about their abandoned cart. It can suggest alternatives, answer hesitations, or offer help to close the sale. You can also enable automated recovery emails to bring shoppers back.
Yes! Customers can ask "Where's my order?" and provide their order number and email. The AI shows a visual progress tracker with order details and tracking links. On Shopify, order status updates (paid, fulfilled, cancelled) are pushed to active chat sessions in real-time via webhooks.
Absolutely! MooChatAI's chat widget floats over your site without interfering with your design. It works with any WordPress theme or Shopify theme. You can customize the primary color, position (left or right), greeting message, quick action buttons, and even configure proactive chat popups to engage visitors automatically.
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Every paid plan includes hands-on support from our team to maximize your sales
Our experts configure your chatbot, train the AI on your products, and fine-tune responses for your store's unique needs.
We optimize your greeting messages, quick buttons, proactive triggers, and AI training to turn more browsers into buyers.
Get round-the-clock help from our developer team. Fast response times so your store never misses a sale.
We continuously monitor and improve your chatbot performance, updating training data and settings as your store grows.
Join thousands of online stores using MooChatAI to convert more visitors into customers
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